FSCS in-default register

The Ntrust Group Ltd

Declared in default17 January 2018FRN 232159

What this means for you

Because The Ntrust Group Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

The Ntrust Group Ltd (FRN 232159) was declared in default by the Financial Services Compensation Scheme on 17 January 2018. The firm's product types were not specified in available records, limiting clarity on the scope of financial services it provided. Eligible customers may pursue FSCS compensation claims, though the applicable limits depend on the specific products held at the time of default.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.