FSCS in-default register

Phoenix Financial Management Ltd

Declared in default7 August 2017FRN 218597

What this means for you

Because Phoenix Financial Management Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Phoenix Financial Management Ltd (FRN 218597) was declared in default by the Financial Services Compensation Scheme on 7 August 2017. The firm's product types were not specified in available records. Eligible customers may be entitled to FSCS compensation, though the specific limits depend on the products held at the time of default.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.