FSCS in-default register

Keater Ltd formerly Mortgage Advice Services Ltd

Declared in default23 December 2010FRN 305397

What this means for you

Because Keater Ltd formerly Mortgage Advice Services Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Keater Ltd, formerly known as Mortgage Advice Services Ltd (FRN 305397), was declared in default by the Financial Services Compensation Scheme on 23 December 2010. The firm provided payment protection insurance (PPI) claims services to customers. Eligible former customers may be entitled to compensation of up to 90% of their claim value with no upper limit under FSCS protection rules for insurance products.

Products this firm wrote

Ppi Claims

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.