FSCS in-default register

Mentor Professional

Declared in default17 September 2014FRN 459772

What this means for you

Because Mentor Professional has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Mentor Professional (FRN 459772) has been declared in default by the FSCS as of 17 September 2014. The firm's specific product offerings are not recorded in available regulatory data. Former customers may be eligible for FSCS compensation, though the applicable limits depend on the financial products involved.

Products this firm wrote

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How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.