Motormile Finance Limited formerly Index Link Limited
What this means for you
Because Motormile Finance Limited formerly Index Link Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
Motormile Finance Limited, formerly Index Link Limited (FRN 311735), has been declared in default by the Financial Services Compensation Scheme as of 23 September 2019. The firm's product offerings cannot be determined from available data, limiting specification of the compensation framework applicable to affected customers. Eligible claimants should contact the FSCS directly to establish their entitlement based on the specific products they held with the firm.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.