County Mortgage Services Limited t/a c2-Financial,City Homeloans, CMS group, County Homeloans
What this means for you
Because County Mortgage Services Limited t/a c2-Financial,City Homeloans, CMS group, County Homeloans has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
County Mortgage Services Limited, which traded under the names c2-Financial, City Homeloans, CMS group, and County Homeloans (FRN 303364), was declared in default by the Financial Services Compensation Scheme on 10 May 2010. The firm's product types are not specified in available records. Former customers may be entitled to FSCS compensation of up to £85,000 for regulated mortgage activities, subject to eligibility criteria.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.