Trustguard Credit Services Limited
What this means for you
Because Trustguard Credit Services Limited has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
Trustguard Credit Services Limited (FRN 300021) has been declared in default by the Financial Services Compensation Scheme (FSCS) as of 29 September 2009. The firm's specific product offerings cannot be determined from available data, limiting clarity on the scope of its regulated activities. Eligible customers of the firm may be entitled to FSCS compensation, though the applicable limits depend on the financial products involved and would typically range from £85,000 for deposits and investments to 90 percent of insurance claims without a set cap.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.