FINANCIAL MATTERS (Formerly Financial Matters Investment Management)
What this means for you
Because FINANCIAL MATTERS (Formerly Financial Matters Investment Management) has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
Financial Matters, operating under FRN 114597 and formerly known as Financial Matters Investment Management, was declared in default by the FSCS on 21 November 2005. The firm's product types are not specified in available records, limiting clarity on the scope of its regulated activities. Former customers may be eligible for FSCS compensation of up to £85,000 for investment products, depending on the nature of their claims and the firm's actual service offerings.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.