FSCS in-default register

City One Securities Ltd

Declared in default29 April 2020FRN 146908

What this means for you

Because City One Securities Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

City One Securities Ltd, which operated under the trading names Europacific Corporate Finance Ltd and Holmes & Company Ltd (FRN 146908), provided pension advice, pension transfer services, and self-invested personal pension (SIPP) administration. The firm was declared in default by the Financial Services Compensation Scheme on 29 April 2020. Eligible customers may be entitled to FSCS compensation of up to £85,000 for losses relating to these pension products.

Products this firm wrote

Pension advicePension transferSIPP administration

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.