Channel One Financial Planning LLP, trading as Channel One Financial Services
What this means for you
Because Channel One Financial Planning LLP, trading as Channel One Financial Services has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
Channel One Financial Planning LLP, authorised under FRN 542078 and trading as Channel One Financial Services, provided pension advice, pension transfer services, and self-invested personal pension (SIPP) administration to UK customers. The Financial Services Compensation Scheme declared the firm in default on 25 January 2022. Former customers holding pension-related claims may be eligible for compensation up to £85,000 under FSCS protection rules for investment business.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.