FSCS in-default register

Avalon Investment Services Ltd

Declared in default24 January 2020FRN 190602

What this means for you

Because Avalon Investment Services Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.

Background

Avalon Investment Services Ltd (FRN 190602), a UK regulated firm providing pension and investment services, was declared in default by the Financial Services Compensation Scheme on 24 January 2020. Eligible former customers may claim compensation of up to £85,000 per person for investments and pension-related claims under the FSCS protection framework. The firm's default triggered the compensation scheme's intervention to protect affected investors.

Products this firm wrote

Pensions, Investments

How to claim

  1. Check you were a customer of this firm during the period it was regulated.
  2. Gather your policy / advice / contract paperwork — start with anything you have in writing.
  3. Identify your loss and the date it crystallised.
  4. Apply via the FSCS online claim portal at claims.fscs.org.uk.
  5. The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.