Active Finance (Scotland) Ltd
What this means for you
Because Active Finance (Scotland) Ltd has been declared in default, you can't complain via the Financial Ombudsman Service in the normal way. Instead, eligible customers can apply to the Financial Services Compensation Scheme for compensation.
Background
Active Finance (Scotland) Ltd, FRN 609259, a firm providing pension advice, pension transfer services, and self-invested personal pension (SIPP) administration, was declared in default by the Financial Services Compensation Scheme on 22 March 2021. Customers with eligible claims relating to pension advice or pension transfer services may be entitled to FSCS compensation up to the limit of £85,000. The declaration followed the firm's inability to meet its financial obligations to customers.
Products this firm wrote
How to claim
- Check you were a customer of this firm during the period it was regulated.
- Gather your policy / advice / contract paperwork — start with anything you have in writing.
- Identify your loss and the date it crystallised.
- Apply via the FSCS online claim portal at claims.fscs.org.uk.
- The FSCS investigation typically takes 6–18 months. They will assess eligibility, liability and quantum.