Credit Broking

A finance provider is responsible for representations made by credit brokers under Section 56 of the Consumer Credit Act 1974, but the consumer must demonstrate the agreement terms were genuinely misrepresented rather than simply unclear.

A lender may reasonably register a default when a borrower is 3+ months in arrears and has not responded to default notice or set up a payment arrangement, provided the borrower had reasonable awareness of their arrears status.

A finance provider is responsible for supplying goods of satisfactory quality under a hire purchase agreement, assessed by the standard a reasonable person would consider satisfactory given the description, price, and relevant circumstances

A motor finance lender may have an unfair relationship with a consumer under Section 140 Consumer Credit Act 1974 only if there is an undisclosed discretionary commission arrangement, a high commission relative to borrowing amount, or a com

Undisclosed broker commission does not render a lending relationship unfair under Section 140 Consumer Credit Act 1974 where the commission is fixed (not discretionary), represents a low percentage of the amount borrowed, and no commercial

A lender may reasonably refuse further repayment arrangements and proceed to default when a customer has failed to maintain multiple previous arrangements and arrears have accumulated beyond ICO guidance thresholds.